{"id":1992,"date":"2025-12-30T16:17:20","date_gmt":"2025-12-30T15:17:20","guid":{"rendered":"https:\/\/support.gamestrategies.io\/index.php\/docs\/contactez-lequipe-dassistance-de-votre-cours\/"},"modified":"2026-03-24T15:51:56","modified_gmt":"2026-03-24T14:51:56","password":"","slug":"contactez-lequipe-dassistance-de-votre-cours","status":"publish","type":"docs","link":"https:\/\/support.gamestrategies.io\/fr\/docs\/campus\/informations-generales-et-techniques\/contactez-lequipe-dassistance-de-votre-cours\/","title":{"rendered":"Contacter l’\u00e9quipe support dans un cours"},"content":{"rendered":"

Vous pourrez contacter l’\u00e9quipe support directement dans le cours auquel vous jouez. Voici un exemple de la mani\u00e8re de proc\u00e9der dans diff\u00e9rents cours : <\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n

Pacific<\/span><\/span><\/span><\/span><\/span><\/span><\/h2>\n

Pour nous contacter dans Pacific, veuillez suivre les \u00e9tapes suivantes : <\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n

    \n
  1. Acc\u00e9dez au cours.<\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n
  2. Cliquez sur le symbole d’aide ([?]), situ\u00e9 dans la marge \u00e0 gauche de votre \u00e9cran.<\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n
  3. Cliquez sur \u00ab FAQ et Assistance \u00bb pour acc\u00e9der au portail d’aide o\u00f9 vous pourrez lire notre foire aux questions ou soumettre votre requ\u00eate. <\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n<\/ol>\n
    <\/pre>\n
    \"\"<\/p>\n
    Triskelion<\/span><\/span><\/span><\/span><\/span><\/span><\/h2>\n
    Pour nous contacter dans Triskelion, veuillez suivre les \u00e9tapes suivantes : <\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n
      \n
    1. Acc\u00e9dez au cours.<\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n
    2. Cliquez sur le menu (les trois tirets) en haut \u00e0 gauche de votre \u00e9cran.<\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n
    3. Cliquez sur la section \u00ab Aide \u00bb, <\/span><\/span><\/span><\/span><\/span><\/span>gr\u00e2ce \u00e0 laquelle vous pouvez consulter les tutoriels du cours, acc\u00e9der \u00e0 nos FAQs ou contacter directement l’\u00e9quipe support. <\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n<\/ol>\n
      <\/pre>\n
      \"\"<\/p>\n
      Merchants<\/span><\/span><\/span><\/span><\/span><\/span><\/h2>\n
      Pour nous contacter dans Merchants, veuillez suivre les \u00e9tapes suivantes : <\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n
        \n
      1. Acc\u00e9dez au cours.<\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n
      2. Cliquez sur le symbole d’aide ([?]), situ\u00e9 dans la marge \u00e0 gauche de votre \u00e9cran.<\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n
      3. Cliquez sur \u00ab Foire aux questions \u00bb pour voir les cas r\u00e9solus les plus courants ou sur \u00ab Assistance \u00bb pour nous contacter directement.<\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n<\/ol>\n
        <\/pre>\n
        \"\"\"\"<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n
        2100<\/span><\/span><\/span><\/span><\/span><\/span><\/h2>\n
        Pour nous contacter dans 2100, veuillez suivre les \u00e9tapes suivantes : <\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n
          \n
        1. Acc\u00e9dez au cours.<\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n
        2. Cliquez sur le symbole d’aide ([?]), situ\u00e9 dans la marge \u00e0 gauche de votre \u00e9cran.<\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n
        3. Cliquez sur \u00ab Foire aux questions \u00bb pour voir les cas r\u00e9solus les plus courants ou sur \u00ab Assistance \u00bb pour nous contacter directement. <\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n<\/ol>\n
          <\/pre>\n
          \"\"\"\"<\/p>\n
          Autres cours<\/span><\/span><\/span><\/span><\/span><\/span><\/h2>\n
          Pour nous contacter \u00e0 partir d’un autre cours, veuillez suivre les \u00e9tapes suivantes : <\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n
            \n
          1. Acc\u00e9dez au cours.<\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n
          2. Cliquez sur le menu (les trois tirets) en bas \u00e0 droite de votre \u00e9cran. <\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n
          3. Cliquez sur le symbole d’aide ([?]) et s\u00e9lectionnez l’option \u00ab FAQ et support \u00bb. Cette section vous permet de consulter les articles d\u2019aide et d\u2019acc\u00e9der au formulaire de contact.<\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n<\/ol>\n
            <\/pre>\n
            \"\"\"\"<\/p>\n
            <\/div>\n","protected":false},"excerpt":{"rendered":"
            Vous pourrez contacter l’\u00e9quipe support directement dans le cours auquel vous jouez. Voici un exemple de la mani\u00e8re de proc\u00e9der dans diff\u00e9rents cours : Pacific Pour nous contacter dans Pacific, veuillez suivre les \u00e9tapes suivantes : Acc\u00e9dez au cours. Cliquez sur le symbole d’aide ([?]), situ\u00e9 dans la marge \u00e0 gauche de votre \u00e9cran. Cliquez […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[56],"doc_tag":[],"class_list":["post-1992","docs","type-docs","status-publish","hentry","doc_category-informations-generales-et-techniques"],"year_month":"2026-04","word_count":289,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"support","author_nicename":"support","author_url":"https:\/\/support.gamestrategies.io\/fr\/author\/support\/"},"doc_category_info":[{"term_name":"Informations g\u00e9n\u00e9rales et techniques","term_url":"https:\/\/support.gamestrategies.io\/fr\/docs-category\/campus\/informations-generales-et-techniques\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/support.gamestrategies.io\/fr\/wp-json\/wp\/v2\/docs\/1992","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.gamestrategies.io\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/support.gamestrategies.io\/fr\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/support.gamestrategies.io\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.gamestrategies.io\/fr\/wp-json\/wp\/v2\/comments?post=1992"}],"version-history":[{"count":6,"href":"https:\/\/support.gamestrategies.io\/fr\/wp-json\/wp\/v2\/docs\/1992\/revisions"}],"predecessor-version":[{"id":4631,"href":"https:\/\/support.gamestrategies.io\/fr\/wp-json\/wp\/v2\/docs\/1992\/revisions\/4631"}],"wp:attachment":[{"href":"https:\/\/support.gamestrategies.io\/fr\/wp-json\/wp\/v2\/media?parent=1992"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/support.gamestrategies.io\/fr\/wp-json\/wp\/v2\/doc_category?post=1992"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/support.gamestrategies.io\/fr\/wp-json\/wp\/v2\/doc_tag?post=1992"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}