{"id":1773,"date":"2025-12-30T16:17:19","date_gmt":"2025-12-30T15:17:19","guid":{"rendered":"https:\/\/support.gamestrategies.io\/index.php\/docs\/2100-servir-les-clients\/"},"modified":"2026-02-12T13:01:07","modified_gmt":"2026-02-12T12:01:07","password":"","slug":"2100-servir-les-clients","status":"publish","type":"docs","link":"https:\/\/support.gamestrategies.io\/fr\/docs\/jeux\/2100\/2100-servir-les-clients\/","title":{"rendered":"[2100] &#8211; S&rsquo;occuper des clients"},"content":{"rendered":"<p style=\"line-height: 1.38;\"><span style=\"font-size: 11pt; font-variant: normal; white-space: pre-wrap;\"><span style=\"font-family: Inter,sans-serif;\"><span style=\"color: #000000;\"><span style=\"font-weight: 300;\"><span style=\"font-style: normal;\"><span style=\"text-decoration: none;\">Dans 2100, vous devrez r\u00e9soudre des situations impliquant des clients. Pour vous occuper d\u2019un\u00b7e client\u00b7e, veuillez suivre ces \u00e9tapes : <\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n<ol>\n<li style=\"list-style-type: decimal;\"><span style=\"font-size: 11pt; font-variant: normal; white-space: pre-wrap;\"><span style=\"font-family: Inter,sans-serif;\"><span style=\"color: #000000;\"><span style=\"font-weight: 300;\"><span style=\"font-style: normal;\"><span style=\"text-decoration: none;\">Ouvrez le plan.<\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n<li style=\"list-style-type: decimal;\"><span style=\"font-size: 11pt; font-variant: normal; white-space: pre-wrap;\"><span style=\"font-family: Inter,sans-serif;\"><span style=\"color: #000000;\"><span style=\"font-weight: 300;\"><span style=\"font-style: normal;\"><span style=\"text-decoration: none;\">Assurez-vous d&rsquo;\u00eatre au bureau.<\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n<\/ol>\n<p style=\"line-height: 1.38; margin-left: 96px;\"><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-2983\" src=\"https:\/\/support.gamestrategies.io\/wp-content\/uploads\/2025\/12\/clients1.png\" alt=\"\" width=\"297\" height=\"209\" \/><\/p>\n<ol start=\"3\">\n<li style=\"list-style-type: decimal;\"><span style=\"font-size: 11pt; font-variant: normal; white-space: pre-wrap;\"><span style=\"font-family: Inter,sans-serif;\"><span style=\"color: #000000;\"><span style=\"font-weight: 300;\"><span style=\"font-style: normal;\"><span style=\"text-decoration: none;\">Cliquez sur le panneau \u00ab Coaching \u00bb.<\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n<\/ol>\n<p style=\"line-height: 1.38; margin-left: 96px;\"><img decoding=\"async\" class=\"alignnone size-full wp-image-2986\" src=\"https:\/\/support.gamestrategies.io\/wp-content\/uploads\/2025\/12\/clients2.png\" alt=\"\" width=\"185\" height=\"124\" \/><\/p>\n<ol start=\"4\">\n<li style=\"list-style-type: decimal;\"><span style=\"font-size: 11pt; font-variant: normal; white-space: pre-wrap;\"><span style=\"font-family: Inter,sans-serif;\"><span style=\"color: #000000;\"><span style=\"font-weight: 300;\"><span style=\"font-style: normal;\"><span style=\"text-decoration: none;\">Appuyez sur la fl\u00e8che pour avancer dans l&rsquo;\u00e9change d&rsquo;informations. <\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n<\/ol>\n<p style=\"line-height: 1.38; margin-left: 96px;\"><img decoding=\"async\" class=\"alignnone size-full wp-image-2989\" src=\"https:\/\/support.gamestrategies.io\/wp-content\/uploads\/2025\/12\/clients3.png\" alt=\"\" width=\"148\" height=\"59\" \/><\/p>\n<ol start=\"5\">\n<li style=\"list-style-type: decimal;\"><span style=\"font-size: 11pt; font-variant: normal; white-space: pre-wrap;\"><span style=\"font-family: Inter,sans-serif;\"><span style=\"color: #000000;\"><span style=\"font-weight: 300;\"><span style=\"font-style: normal;\"><span style=\"text-decoration: none;\">Pour r\u00e9pondre, choisissez l&rsquo;option qui vous semble la plus appropri\u00e9e parmi toutes les r\u00e9ponses possibles.<\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n<\/ol>\n<pre><\/pre>\n<p style=\"line-height: 1.38;\"><span style=\"font-size: 11pt; font-variant: normal; white-space: pre-wrap;\"><span style=\"font-family: Inter,sans-serif;\"><span style=\"color: #000000;\"><span style=\"font-weight: bold;\"><span style=\"font-style: normal;\"><span style=\"text-decoration: none;\">\u00c0 noter :<\/span><\/span><\/span><\/span><\/span><\/span><span style=\"font-size: 11pt; font-variant: normal; white-space: pre-wrap;\"><span style=\"font-family: Inter,sans-serif;\"><span style=\"color: #000000;\"><span style=\"font-weight: 300;\"><span style=\"font-style: normal;\"><span style=\"text-decoration: none;\"> certaines r\u00e9ponses risquent de ne pas \u00eatre disponibles et vous ne pourrez peut-\u00eatre pas les s\u00e9lectionner si vous n&rsquo;avez pas encore d\u00e9verrouill\u00e9 la comp\u00e9tence associ\u00e9e.<\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n<div>\n<table style=\"border: none; border-collapse: collapse; table-layout: fixed; width: 602px;\" width=\"NaN\">\n<colgroup>\n<col \/> <\/colgroup>\n<tbody>\n<tr>\n<td style=\"vertical-align: top; background-color: #d9ead3; padding: 7px 7px 7px 7px; border: 1px solid #000000;\" colspan=\"1\" rowspan=\"1\" width=\"NaN\">\n<p style=\"line-height: 1.2;\"><span style=\"overflow: hidden;\"><span style=\"overflow-wrap: break-word;\"><span style=\"font-size: 11pt; font-variant: normal; white-space: pre-wrap;\"><span style=\"font-family: Inter,sans-serif;\"><span style=\"color: #000000;\"><span style=\"font-weight: bold;\"><span style=\"font-style: normal;\"><span style=\"text-decoration: none;\">Remarque :<\/span><\/span><\/span><\/span><\/span><\/span><span style=\"font-size: 11pt; font-variant: normal; white-space: pre-wrap;\"><span style=\"font-family: Inter,sans-serif;\"><span style=\"color: #000000;\"><span style=\"font-weight: 300;\"><span style=\"font-style: normal;\"><span style=\"text-decoration: none;\"> vous saurez que vous devez vous occuper d&rsquo;un\u00b7e client\u00b7e lorsque vous verrez une notification rouge sur l&rsquo;un des panneaux de votre bureau.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Dans 2100, vous devrez r\u00e9soudre des situations impliquant des clients. Pour vous occuper d\u2019un\u00b7e client\u00b7e, veuillez suivre ces \u00e9tapes : Ouvrez le plan. Assurez-vous d&rsquo;\u00eatre au bureau. Cliquez sur le panneau \u00ab Coaching \u00bb. Appuyez sur la fl\u00e8che pour avancer dans l&rsquo;\u00e9change d&rsquo;informations. Pour r\u00e9pondre, choisissez l&rsquo;option qui vous semble la plus appropri\u00e9e parmi toutes [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[62],"doc_tag":[],"class_list":["post-1773","docs","type-docs","status-publish","hentry","doc_category-62"],"year_month":"2026-04","word_count":121,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"support","author_nicename":"support","author_url":"https:\/\/support.gamestrategies.io\/fr\/author\/support\/"},"doc_category_info":[{"term_name":"2100","term_url":"https:\/\/support.gamestrategies.io\/fr\/docs-category\/jeux\/2100\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/support.gamestrategies.io\/fr\/wp-json\/wp\/v2\/docs\/1773","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.gamestrategies.io\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/support.gamestrategies.io\/fr\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/support.gamestrategies.io\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.gamestrategies.io\/fr\/wp-json\/wp\/v2\/comments?post=1773"}],"version-history":[{"count":2,"href":"https:\/\/support.gamestrategies.io\/fr\/wp-json\/wp\/v2\/docs\/1773\/revisions"}],"predecessor-version":[{"id":2993,"href":"https:\/\/support.gamestrategies.io\/fr\/wp-json\/wp\/v2\/docs\/1773\/revisions\/2993"}],"wp:attachment":[{"href":"https:\/\/support.gamestrategies.io\/fr\/wp-json\/wp\/v2\/media?parent=1773"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/support.gamestrategies.io\/fr\/wp-json\/wp\/v2\/doc_category?post=1773"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/support.gamestrategies.io\/fr\/wp-json\/wp\/v2\/doc_tag?post=1773"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}