{"id":1766,"date":"2025-12-30T16:17:20","date_gmt":"2025-12-30T15:17:20","guid":{"rendered":"https:\/\/support.gamestrategies.io\/index.php\/docs\/contact-the-support-team-from-your-course\/"},"modified":"2026-03-24T16:09:50","modified_gmt":"2026-03-24T15:09:50","password":"","slug":"contact-the-support-team-from-your-course","status":"publish","type":"docs","link":"https:\/\/support.gamestrategies.io\/en\/docs\/campus\/general-tech\/contact-the-support-team-from-your-course\/","title":{"rendered":"Contacting Support from your course"},"content":{"rendered":"

You can contact the Support team directly from the course you\u2019re playing. Here are some examples of how to do this from some different courses:<\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n

Pacific<\/span><\/span><\/span><\/span><\/span><\/span><\/h2>\n

To contact us while playing Pacific, follow these steps:<\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n

    \n
  1. Log into the course.<\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n
  2. Click on the help symbol ([?]) found on the left side of your screen.<\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n
  3. Click on “FAQs and Support” to access the help portal where you can read our frequently asked questions or submit your query. <\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n<\/ol>\n
    <\/pre>\n
    \"\"<\/p>\n
    Triskelion<\/span><\/span><\/span><\/span><\/span><\/span><\/h2>\n
    To contact us from Triskelion, follow these steps:<\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n
      \n
    1. Log into the course.<\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n
    2. Click on the menu (the three lines) found at the top left of your screen.<\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n
    3. Click on the “Help” option, <\/span><\/span><\/span><\/span><\/span><\/span>through which you can review the course tutorials, access our FAQs or contact the Support team directly. <\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n<\/ol>\n
      <\/pre>\n
      \"\"<\/p>\n
      Merchants<\/span><\/span><\/span><\/span><\/span><\/span><\/h2>\n
      To contact us while playing Merchants, follow these steps: <\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n
        \n
      1. Log into the course.<\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n
      2. Click on the help symbol ([?]) found on the left side of your screen.<\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n
      3. Click on “Frequently Asked Questions” to see how common issues have been resolved or “Support” to contact us directly.<\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n<\/ol>\n
        <\/pre>\n
        \"\"\"\"<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n
        2100<\/span><\/span><\/span><\/span><\/span><\/span><\/h2>\n
        To contact us while playing 2100, follow these steps: <\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n
          \n
        1. Log into the course.<\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n
        2. Click on the help symbol ([?]) found on the left side of your screen.<\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n
        3. Click on “Frequently Asked Questions” to see how common issues have been resolved or “Support” to contact us directly. <\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n<\/ol>\n
          <\/pre>\n
          \"\"\"\"<\/p>\n
          Other courses<\/span><\/span><\/span><\/span><\/span><\/span><\/h2>\n
          To contact us while playing any other course, follow these steps: <\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n
            \n
          1. Log into the course.<\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n
          2. Click on the menu (the three lines) found at the bottom right of your screen. <\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n
          3. Click on the help symbol ([?]) and “FAQs & Support”. From there, you can access the help articles and the contact form.<\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n<\/ol>\n
            \"\"\"\"<\/p>\n
            <\/div>\n","protected":false},"excerpt":{"rendered":"
            You can contact the Support team directly from the course you\u2019re playing. Here are some examples of how to do this from some different courses: Pacific To contact us while playing Pacific, follow these steps: Log into the course. Click on the help symbol ([?]) found on the left side of your screen. Click on […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[55],"doc_tag":[],"class_list":["post-1766","docs","type-docs","status-publish","hentry","doc_category-general-tech"],"year_month":"2026-04","word_count":268,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"support","author_nicename":"support","author_url":"https:\/\/support.gamestrategies.io\/en\/author\/support\/"},"doc_category_info":[{"term_name":"General & Tech","term_url":"https:\/\/support.gamestrategies.io\/en\/docs-category\/campus\/general-tech\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/support.gamestrategies.io\/en\/wp-json\/wp\/v2\/docs\/1766","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.gamestrategies.io\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/support.gamestrategies.io\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/support.gamestrategies.io\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.gamestrategies.io\/en\/wp-json\/wp\/v2\/comments?post=1766"}],"version-history":[{"count":4,"href":"https:\/\/support.gamestrategies.io\/en\/wp-json\/wp\/v2\/docs\/1766\/revisions"}],"predecessor-version":[{"id":4635,"href":"https:\/\/support.gamestrategies.io\/en\/wp-json\/wp\/v2\/docs\/1766\/revisions\/4635"}],"wp:attachment":[{"href":"https:\/\/support.gamestrategies.io\/en\/wp-json\/wp\/v2\/media?parent=1766"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/support.gamestrategies.io\/en\/wp-json\/wp\/v2\/doc_category?post=1766"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/support.gamestrategies.io\/en\/wp-json\/wp\/v2\/doc_tag?post=1766"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}